Made Moon Blog

BT has introduced a new business broadband bundle. The new service gives the customers an opportunity to create a customised package according to their needs. The bundle includes the facility to make international, and both landline and mobile UK calls, for a reasonable amount of £30 a month. The customers can choose from a variety of calling and broadband options, and the package as a whole can turn out to be much cheaper than purchasing all these services separately (click here for a comparison of the cheapest broadband services)

This business broadband bundle has been launched as a follow up to BT One Plan call packages, which included calling minutes to UK landlines and mobiles, as well as overseas calls for £5 per month onwards.

One feature that will offer a great deal of convenience to the customers will be that these services are covered by one bill. On similar lines, the company has also ensured that all customer service related calls can be made at a single number.

To encourage the subscription for the new package, BT has come out with some data regarding the services provided by it and the efficiency of it operations. It has stated that its broadband service is 99.99% reliable. If any fault ever happens, it is corrected within four hours in 9 out of 10 cases. The company’s helpdesk functions 24 hours, every day of the week, and it is claimed that 95% calls made are responded to within 30 seconds.

Bill Murphy, the managing director of BT Business said at the launch that the service would help BT’s customers save cash, which is the most important thing in the ongoing downturn. The bundle, he stated, offers a low fixed cost package which can be designed according to the specific needs of a customer, and gives a great deal of control on communication expenses.